Medical emergency response

Road safety

The importance of a fast and efficient emergency medical response system is critical to saving the lives of traffic crash victims.

The location of the ambulance ambulance stations and number of ambulances (Type III or equivalent) affect the response time response time to crash scenes. crashes.

Since 2017, ACT established the first incident management patrol group called SAFE, which is managed by its Traffic Management Center (TMC).

The Traffic Incident Management (TIM) team has representatives from all first responders related to emergency medical services in Puerto Rico.

TIM patrols are one of the least expensive and most effective Intelligent Transportation Systems (ITS) strategies to mitigate congestion caused by traffic incidents.



Increase the number of ambulances (Type III or equivalent, according to FMCSA standards) in Puerto Rico from 442 to 450 in the next 5 years.

Strategic goal

Improve EMS response capabilities.

Performance goal

Number of ambulances (Type III or equivalent) in Puerto Rico.



Having a better emergency medical system in Puerto Rico is one of the highest priorities for the SHSP. According to data provided by the Negociado de Cuerpo de Emergencias Médicas de Puerto Rico (NCEMPR), the average annual response time between 2014 and 2016 was 15:45 minutes; measured from the deployment of a CEMPR ambulance to its arrival at the crash scene.


Educate drivers about the priority of emergency vehicles.


Continue to improve coordination of emergency medical services personnel with other TIM agencies.


Promote Intelligent Transportation Systems (ITS) to identify crash locations and facilitate emergency response.


Improve accessibility of state ambulance stations.


Continue educational programs and trainings for law enforcement and emergency response personnel for crashes and incident management.


Promote an amendment to the law to prohibit the use of strobe lights in regular vehicles (not for first responders).

When NCEMPR strategies and plans are coordinated with SHSP, NCEMPR's own agenda can move forward because of the visibility it gains through SHSP road safety delegates and the support they provide for EMS strategies. NCEMPR officials can recognize that SHSP sets priorities in terms of road safety, including EMS improvements.

Benefits of SHSP: "An EMS system committed to the SHSP process is essential to reducing deaths and serious injuries resulting from traffic crashes on public roads."